Hats off, team!
The Q1 Certification is awarded to Ford suppliers who demonstrate excellence beyond the ISO/TS certification requirements in five critical areas: capable systems, continuous improvement, ongoing performance, superior manufacturing process and customer satisfaction.
To qualify, companies must simultaneously achieve the following:
- 100% on-time delivery and service
- Zero customer quality complaints/notifications and no open corrective actions
- Best in class PPM measures
- Q1 “score” must exceed 800 points. Innotec’s current Q1 score is 1325.
- Written endorsements from: Ford Manufacturing (each ship-to location), Ford Customer Service Division, Ford Supplier Technical Assistance, Ford Material Planning & Logistics